Computer repair technicians are professionals who specialize in repairing and maintaining computers and servers. They can provide a variety of services, such as network configuration, training, network fixes, and related issues. In addition, they can build custom computers with specific functions according to the needs of their clients. The most common certifications for computer repair technicians are the CompTIA A+ certification and the Network+ certifications.
Public sector computer repair technicians may work in military, national security or police communities, in the field of public health or safety, or in an educational institution. Some computer repair technicians are self-employed or own a business that provides services in a regional area. Experienced computer repair technicians may specialize in fields such as data recovery, systems administration, networks, or information systems. Computer repair technicians can provide both on-site and off-site services.
On-site services involve visiting the customer's location to diagnose and fix the problem. Off-site services involve the customer leaving their computers and other devices in the repair shop. Computer technicians can also recreate images if there is an image of that computer's hard drive on a separate partition or stored elsewhere. In addition, they can remove viruses without jeopardizing important data or information on your computer.
Despite the wide variety of work environments, all computer repair technicians perform similar physical and research processes, including technical support and, often, customer service.