A computer repair technician, also known as a PC repair technician, is a professional who specializes in installing, evaluating, detecting, and solving various types of problems related to computer systems, servers, or networks. They diagnose faulty hardware or software on PCs or laptops and provide solutions to the issues. Computer repair technicians are responsible for repairing and maintaining computers and servers. Their duties may also include creating or configuring new hardware, installing and updating software packages, and creating and maintaining computer networks. Computer repair technicians may work in the public sector in military, national security or police communities, in the field of public health or safety, or in an educational institution.
The most common certifications for computer repair technicians are the CompTIA A+ certification and the Network+ certifications. This type of technician can range from hobbyists and enthusiasts to those who work professionally in the field. Experienced computer repair technicians may specialize in fields such as data recovery, systems administration, networks, or information systems. Some computer repair technicians are self-employed or own a business that provides services in a regional area. Others can provide services off-site, where the customer can leave their computers and other devices in the repair shop.
Despite the lack of formal training in this field, institutions offer certification and qualification programs designed to prepare new technicians. Computer repair technicians are responsible for solving any problems or issues that may arise with respect to desktops, laptops, servers, and mainframes. They must be knowledgeable about technical support and customer service.